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Shipping & Returns

Shipping

We will dispatch all purchases within three working days, unless otherwise stated in the availability tab on each of the product pages. We will pack your Jilbabs in such a way that it is guaranteed to reach you undamaged.

Shipping Costs:

You can use the checkout process (registration required) to find the exact amount you will need to pay for shipping, you don't need to go ahead with the order.

Payment Options

If your home country doesn't allow payment via PayPal or credit card payments (or you don't want to pay this way), you can pay via Western Union or Direct Bank Transfer. Orders can be placed as normal by registering and checking out, then choosing the payment option you want. We will only send orders out when the money has been received. Please contact us for further information.


Returns & Refunds

You can cancel your purchase at any time either before or up to 14 days after delivery by:

E-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Your product must be complete, unused and in 'as new' condition (e.g. if you have opened the packaging to examine the product you must have done so without damaging or marking the product in any way).

You will receive a full refund (excluding postage paid), and the cancellation is free of charge, provided you return the product.


We cannot cancel your purchase when:

You return your product in a used condition.


Return of goods

The following are guidelines. Wherever possible we will respond to your individual circumstances.

If there is a defect with your product within 14 days of delivery, we will normally offer a prompt exchange or refund.

To qualify for a refund or exchange the product must be: in otherwise “as new” condition; and complete with any accessories and with the original packaging.


THIS RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS